Privacy Policy

Red Eagle Plumbing & Heating is the data controller of personal information you provide through this website. We operate from Rainham, Essex and cover East London and Essex. You can contact us at Milan@redeagleplumbingheating.co.uk or on 07522 846597.

When you request a quote or contact us we collect your name, postcode, phone number, email address and a description of the work you need. Our website also receives standard server logs and anonymised analytics (page views, device type, approximate location).

We use your contact details only to respond to your enquiry, provide a written quote, schedule work and issue invoices. We never sell or share your data with third parties for marketing.

Customer records are kept for 7 years to comply with HMRC record-keeping obligations, then securely deleted.

Under UK GDPR you can request access to, correction of, or deletion of your personal data at any time. Email us at Milan@redeagleplumbingheating.co.uk and we will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

We use only essential cookies needed to run the website and anonymised analytics to understand which pages are useful. No advertising or cross-site tracking cookies are set.